Frequently Asked Questions
Everything you need to know about our premium kitchen appliances and service.
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive at your doorstep.
Do Luvele products come with a warranty?
Yes, all Luvele appliances come with a comprehensive 12-month warranty that covers any manufacturing defects or functional issues under normal household use.
What is your return policy if I change my mind?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging and unused condition for a full refund.
Are your glass containers and plastic components BPA-free?
Absolutely. At Luvele, health is our priority. All of our glass containers are made from borosilicate glass, and all plastic components are strictly 100% BPA-free.
Do you offer international shipping?
Currently, we ship to a wide range of countries through our regional websites. Please ensure you are shopping on the correct regional store (US, UK, EU, or AU) to see available shipping options for your area.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.