Returns & Exchanges

At Luvele, we want you to be completely satisfied with your purchase of our high-quality kitchen appliances. If you are not satisfied with your order, we offer a hassle-free 30-day return policy for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the item in its original box with all manuals and accessories included to ensure it arrives back at our warehouse in perfect condition.

• 3.
  Ship the Item

  Affix the provided return label or ship the package via a tracked service to the address provided by our support team.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.